Working: 8.00am - 5.00pm

Technical Bureau

Technical Bureau

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Technical Bureau Technical Bureau

Centralized Engineering Support Across All Projects

The Technical Bureau serves as the core of CSI Engineering’s technical operations. From a centralized platform, we prepare, coordinate, and control all engineering documentation including method statements, operation and maintenance manuals, handover packages, energy analyses, and technical reports. This centralized structure enables consistent quality across all regions, allowing project teams worldwide to operate with the same level of clarity, precision, and compliance. By aligning engineering deliverables under one system, the bureau ensures continuity from design review through execution.

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Technical Bureau

Operational Excellence Overview

Technical Bureau

Technical Bureau

  • Documents Centralized Per Month
    Over 1,200 technical documents processed centrally every month
  • Countries Coordinated Simultaneously
    Operations supported in more than 20 active countries
  • Turnaround Time for Submittals
    Average response time under 48 hours for standard technical submissions
Quality Control

Quality Control

  • Projects Monitored by QC Monthly
    50+ projects undergo structured QC reporting cycles
  • Quality Site Visits
    QC teams conduct over 100 site visits quarterly
  • Non-Conformities Resolved
    97 percent resolution rate within first 72 hours

Documentation

Documentation

  • Compliance Rate with ISO 19650 Procedures
    100% of document workflows aligned with ISO 19650
  • Files Uploaded to Central CDE
    10,000+ files monthly synced across secure cloud environments
  • Handover Packages Completed On-Time
    95 percent project documentation submitted on schedule
CSI Academy

CSI Academy

  • Training Sessions Delivered
    40+ internal programs delivered each quarter
  • Online Training Completion Rate
    92 percent employee participation in e-learning modules
  • Onboarding Time Reduction
    Average time to operational readiness cut by 35 percent through standardized training
Technical Bureau

Quality, Training, and Digital Execution

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Quality Control

Structured, Compliant, and Traceable Information Management
CSI’s Documentation team is responsible for the accurate preparation, coordination, and control of all technical records. Operating under ISO 19650 frameworks and supporting company-wide digital workflows, the team ensures the timely delivery and proper storage of critical project documents. From technical submittals and drawing revisions to final handover records, every file is managed securely and consistently. This structure not only improves traceability but also ensures alignment with both contractual obligations and statutory requirements.

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CSI Academy

Internal Capability Development and Operational Alignment
CSI Academy provides structured training programs designed to elevate both technical and procedural competence across the company. Through a blend of in-person mentorship and online learning, the Academy delivers targeted instruction to field engineers, commissioning agents, and quality teams. This ensures that everyone on-site or in the office understands CSI’s standards, tools, and procedures. Our approach to workforce development guarantees that our teams remain aligned, well-prepared, and capable of executing with consistency across global project locations.

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On Field

Our project teams are equipped with tablets and connected to engineering platforms and Common Data Environments (CDEs), enabling on-site digital collaboration, real-time updates, and minimal dependency on paper. This contributes to faster decision-making, reduced risk, and a greener, paperless workflow.

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